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CUSTOMERS

Digi & LotusFlare

Telco in an app: A Digital Network Operator® deployment

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Tapp is the telco experience
that millenials want

Digi has partnered with LotusFlare to create a new brand called Tapp. The brand is targeted at millennial customers who expect their experience with a telco to be similar to the ones provided by Facebook, Amazon or Uber: seamless, immediate and personalized.

Digi is a leading telecom operator
in Malaysia.
Key features
Tapp lets customers register in seconds, order a SIM, choose or port-in their number, customize their plans and enjoy advanced features, without ever having to visit a store. Tapp is supported by Digital Network Operator, an award-winning, cloud-based solution for next-generation Operators.
Key features

Digital Network Operator has allowed Digi to go from idea to launch in under six months, with a dramatically lower CapEx than traditional solutions.

LEARN MORE ABOUT DNO™ LotusFlare link

Tapp is expected to have higher NPS, retention and ARPU than the main Digi brand.

Digi also allows the operator to experiment with innovative features, a new GTM approach, customer experience and analytics framework. These learnings can be brought back into the organization and applied to Digi’s entire range of products and services.

Key features2

Want to learn more?

READ THE CASE STUDY LotusFlare link