Software / Server engineer

Kiev, Ukraine

As a Software Engineer within our Server Engineering team you will work collaboratively with the Dev team as well as Mobile Operator’s to help build network stack to support millions of users. You come from a systems or development background (or are comfortable in both areas). You are self-directed and have the ability to track solutions from design through implementation, owning every step along the way. We strive for a deep understanding of the core technologies that are being used while building redundancy and establishing best practices.

Responsibilities

We've developed a platform that integrates with mobile client side library and apps along with mobile network carrier systems. The Server Engineer would be responsible for further developing, securing, and scaling the backend infrastructure to support the platform in order to handle millions of concurrent API calls.

Requirements

  • BA/BS in Computer Science or related technical field or equivalent practical experience
  • 3+ years work experience, including programming experience in Scala, PHP, C++
  • 2-3 years of experience building secure scalable web services
  • Experience with RESTful services
  • Good understanding of network stack and HTTP protocol
  • Experience with concurrency, multithreading, or asynchronous programming
  • Understanding of data modeling in SQL and/or NoSQL environment
  • Experience with AWS, Ansible, Kafka and Spark would be a plus

Mobile Engineer - IOS

Kiev, Ukraine

As a Mobile Engineer, you would build apps for phones running iOS 8.0+, utilizing the latest tools and best practices. You would collaborate with UX designers to create a rich app experience & execute pixel-perfect designs. You would collaborate with backend engineers to ensure a fast & effective experience for our users. You would own release and quality assurance of the app, automated testing infrastructure & app analytics.

Responsibilities

We've developed a platform that integrates with mobile client side library and apps along with mobile network carrier systems. The mobile engineer would be responsible for further developing features and building test infrastructure for the mobile client.

Requirements

  • BA/BS in Computer Science or related technical field or equivalent practical experience
  • 2 years work experience designing and developing mobile applications
  • Experience with network communication
  • Good understanding of network stack and HTTP protocol
  • Experience with concurrency, multithreading, or asynchronous programming
  • Experience with Xcode unit and UI testing

DevOps Engineer

Kiev, Ukraine

As a Devops Engineer you would work collaboratively with our software engineers to deploy and operate systems, help automate and streamline operations and processes, and troubleshoot issues within multiple environments. The role will encompass the use of a broad range of AWS technologies, operating systems (Linux) and application environments (NGINX, MySQL), with an emphasis on the implementation of best practice cloud security principles.

Responsibilities

You would be responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. On top of that you would do Pre-production Acceptance Testing to help assure the quality of our products/services. You will also evaluate new technology options and vendor products while ensuring critical system security through the use of best in class cloud security solutions.

Requirements

  • BA/BS in Computer Science or other equivalent technical discipline
  • Strong scripting and automation skills
  • Experience with system monitoring tools (eg. Graphite)
  • Ability to analyze and resolve complex infrastructure resource and application deployment issues
  • 2+ years experience with using a broad range of AWS technologies
  • Ability to maintain cloud based solutions with emphasis on cloud security
  • Solid automation experience with configuration management tools

Helpdesk Support

Kiev, Ukraine

The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to succeeding in this role. This hand on team lead will assist with the standardization of helpdesk services and processes.

Responsibilities

You would be responsible for providing first and second level of support for customer and system incidents as well as requests using basic technical and service knowledge. This means that you will assume ownership for the coordination, investigation and documentation of customer service incidents. Until a request is resolved, you will have to monitor the issue and demonstrate a good understanding of the customer's business needs. After resolving a request, you will need to follow up to ensure customer satisfaciton. Throughout this process you will be required to develop and maintain an understanding of customer Service Level Agreements.

Requirements

  • 3+ years minimum help desk experience
  • Significant experience troubleshooting system and network problems
  • Significant experience in Help Desk environments
  • Strong IT background
  • Strong Customer Service skills
  • Strong Written and Verbal skills – ability to gather and communicate information accurately
  • Ability to analyze current policies and recommend changes
  • SME in the area of developing new technical documents

At LotusFlare, we value hard work. But, above all we want to nurture the health, happiness and safety of our employees. While our offices are found in countries around the world, we are location agnostic and treat every person equally. 

      • As a Software Engineer within our Server Engineering team you will work collaboratively with the Dev team as well as Mobile Operator’s to help build network stack to support millions of users. You come from a systems or development background (or are comfortable in both areas). You are self-directed and have the ability to track solutions from design through implementation, owning every step along the way. We strive for a deep understanding of the core technologies that are being used while building redundancy and establishing best practices.

      • We've developed a platform that integrates with mobile client side library and apps along with mobile network carrier systems. The Server Engineer would be responsible for further developing, securing, and scaling the backend infrastructure to support the platform in order to handle millions of concurrent API calls.

      • (1) BA/BS in Computer Science or related technical field or equivalent practical experience
        (2) 3+ years work experience, including programming experience in Scala, PHP, C++
        (3) 2-3 years of experience building secure scalable web services
        (4) Experience with RESTful services
        (5) Good understanding of network stack and HTTP protoco
        (6) Experience with concurrency, multithreading, or asynchronous programming
        (7) Understanding of data modeling in SQL and/or NoSQL environment
        (8) Experience with AWS, Ansible, Kafka and Spark would be a plus

      • As a Mobile Engineer, you would build apps for phones running iOS 2.3+, utilizing the latest tools and best practices. You would collaborate with UX designers to create a rich app experience & execute pixel-perfect designs. You would collaborate with backend engineers to ensure a fast & effective experience for our users. You would own release and quality assurance of the app, automated testing infrastructure & app analytics.

      • We've developed a platform that integrates with mobile client side library and apps along with mobile network carrier systems. The mobile engineer would be responsible for further developing features and building test infrastructure for the mobile client.

      • (1) BA/BS in Computer Science or related technical field or equivalent practical experience
        (2) 3 years work experience designing and developing mobile applications
        (3) Experience with network communication
        (4) Good understanding of network stack and HTTP protocol
        (5) Experience with concurrency, multithreading, or asynchronous programming
        (6) Experience with Robotium, JUnit or other mobile test framework development

      • If you thrive on working with big data in high performance teams then this is the place for you. You would work on data and build some of the tools that are critical to moving & transforming this data into valuable and insightful information. Creating reliable, scalable, and high performance products requires exceptional technical expertise and practical experience working with large-scale distributed systems. Finally, you will tackle challenging issues of scale, reliability and security while delivering a delightful, simple user experience to a global user base.

      • You will manage data warehouse plans for a product or a group of products. You will interface with engineers, product managers and product analysts to understand data needs. In addition, you will design, build and launch new data extraction, transformation and loading processes in production. You will work with data infrastructure to triage infra issues and drive to resolution. Be prepared to build and launch new data models that provide intuitive analytics to your customers as well as design and extremely efficient & reliable data pipelines to move data to our Data Warehouse. You will use your expert coding skills across a number of languages from Python, Scala, Java and PHP and work across multiple teams in high visibility roles.

      • (1) 2+ years of Scala and/or Python development experience is necessary
        (2) 2+ years of SQL (Oracle, Vertica, Hive, etc) experience is required
        (3) 2+ years of experience in custom or structured (ie. Informatica/Talend/Pentaho) ETL design, implementation and maintenance
        (4) 2+ years or experience applying statistical data analysis to real-life problems
        (5) Experience working with either a Map Reduce or a MPP system on any size/scale
        (6) BS or MS degree in Computer Science or a related technical field
        (7) Previous experience with Data Ingestion and IR (informal retrieval) is highly desirable
        (8) Industry experience as a Data Engineer or related speciality

      • You will advocate, evangelize and build data-fuelled products that help our customers improve customer insights. You’ll dig in and become an expert on Mobile Operator datasets. You will provide insight into leading analytic practices, design and lead iterative learning and development cycles, and ultimately produce new and creative analytic solutions that will become part of our core deliverables.

      • You will work with cross-functional team members internally as well as those of partners to identify and prioritize actionable, high-impact insights across a variety of core business areas. You will lead applied analytics initiatives that are leveraged across the breadth of our solutions for Mobile Operators You will research, design, implement and validate cutting-edge algorithms to analyze diverse sources of data to achieve targeted outcomes. As our data scientist, you will provide expertise on mathematical concepts for the broader applied analytics team and inspire the adoption of advanced analytics and data science across the entire breadth of our organization.

      • (1) BA/BS in Computer Science or related technical field or equivalent practical experience
        (2) 3 years work experience, including programming experience in Scala, PHP, C++
        (3) 2-3 years of experience building secure scalable web services
        (4) Experience with RESTful services
        (5) Good understanding of network stack and HTTP protocol
        (6) Experience with concurrency, multithreading, or asynchronous programming
        (7) Understanding of data modeling in SQL and/or NoSQL environment
        (8) Experience with AWS, Ansible, Kafka and Spark would be a plus

      • The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to succeeding in this role. This hand on team lead will assist with the standardization of helpdesk services and processes.

      • You will provide the first level of support for the customer, system incidents and requests using basic technical and service knowledge. You will assume initial ownership for the coordination, investigation and documentation of customer and system incidents. You will also perform initial level of diagnosis of problems and incidents and resolving them when appropriate. You will interpret problems or errors at a basic level and assessing the risk of events and escalating appropriately to protect client services, and ensure proper documentation for all problems, incidents and requests. Be prepared to follow up on incidents to ensure customer satisfaction. You must demonstrate a good understanding of the customer’s business needs and applying them to the management of system events & incidents. You’ll be responsible for executing test plans or scripts, and for developing and maintaining an understanding of customer service level agreements.

      • (1) Three+ years minimum help desk experience
        (2) Significant experience trouble-shooting system and network problems
        (3) SME in the area of developing new technical documents
        (4) Strong Customer Service skills
        (5) Strong Written and Verbal skills – ability to gather and communicate information accurately